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Paperwork and the Government Agency

Securely capture and transform paper documents into data that can connect front-end process with legacy systems across departments and locations.

Colorado Housing and Finance Authority Speeds Mortgage Application Processing and Achieves Big Savings

Colorado Housing and Finance Authority unlocks unprecedented visibility into its loan authorization process with Kofax solutions from Kofax. Newfound efficiencies have enabled the organization to cut loan decision processing time from 3-7 days to under 43 minutes on average, boosting lender satisfaction and helping drive a record $777 million in business in 2015.

Sacramento County Department of Human Assistance (DHA) Puts Benefits Delivery on the Fast Track

Sacramento County harnessed Kofax solutions to transform mountains of paper files into rich electronic content—saving millions of dollars and supercharging operational efficiency. Now the County is taking document imaging to the next level by extending capture capabilities to front-line teams, connecting them to critical information faster than ever before to speed up service delivery to citizens.

Utah’s Office of Recovery Services Saves Millions and Speeds Response to Citizens

After seeing the problems created by Hurricane Katrina, the Office of Recovery Services (ORS) in Utah decided in 2005 to promote business continuity by protecting its own case files against a natural disaster. ORS deployed a Kofax solution to digitize case files, make them centrally available throughout the agency and improve customer service.

Marion County Helps Law Enforcement and Judicial Officers Improve Public Safety with Electronic Warrants System

Marion County has partnered with BerkOne to launch a new electronic warrants system, built on Kofax Software technology. By digitizing documents and automating submission, review and approval processes, the county can issue search warrants in minutes—helping law enforcement and judicial officers work more efficiently to maintain public safety.

Swale Borough Council Delivers Better Service to Citizens at Lower Cost

By modernizing its service delivery, the Swale Borough Council has transformed how back-office functions cooperate to achieve service targets. Through Kofax TotalAgility® the Council has now streamlined more than 60 business processes. Service improvements by the Council have increased customer satisfaction levels from 78% to 98%.

County of Ventura Automates Case Management with Capture Shared Services Solution

Today, the County of Ventura uses Kofax solutions to capture, extract and classify data from 4 million document images annually. Electronic content flows automatically to the agency’s central repository and is linked with relevant case workflows, giving teams rapid access to the information they need to serve clients.

MA 6 Streamlines Invoice Processing to Boost Efficiency and Service Quality

Every year, MA 6 processes more than 1.2 million invoices. Working with SmartCAP IT-Solutions, MA 6 implemented a highly automated document capture and processing solution, built on Kofax technology. The new solution captures invoices from virtually any source, and offers enhanced search features, helping staff work more accurately and efficiently than ever before.

Santa Cruz County Human Services Department Helps Caseworkers Serve Clients More Effectively

By speeding digitization processes from weeks to one business day, the agency can put vital information in the hands of caseworkers faster than ever before. Improved efficiency has helped the agency handle a 37% increase in workload, while allowing individual staff to process more documents in less time.

City Of Gouda Provides Information to Case Workers 98% Faster, Speeding Response to Citizens and Partners

The city of Gouda in the Netherlands receives 140,000 items annually at its mailroom. The director of document management services realized that a digital mailroom, equipped with advanced recognition and classification technology based on information capture technology from Kofax, would be an important step toward a complete document management system for the organization.

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