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Process Intelligence - Improving Operational Performance in the Insurance Industry

A competitive edge in the insurance industry requires defining and evolving processes to maximize efforts on lucrative opportunities, manage time and costs and mitigate risk. Introducing process intelligence: a technology that monitors, analyzes and helps insurers optimize business processes.

/Learn/eBooks/eb_digitally-transform-the-way-you-work_en

Digitally Transform the Way You Work: Deliver results in six small steps with process transformation

Don’t settle for “business as usual.” While your teams are bogged down with painful manual processes, your agile competitors are busy innovating with automation and continuous process improvement. Transform your operations with robotic process automation and process intelligence and revolutionize the way you operate, innovate, and grow your business.

/Learn/eBooks/eb_take-business-process-optimization-to-new-heights_en

Take Business Process Optimization to New Heights

Business Intelligence (BI) and Process Intelligence (PI) are not one and the same. This eBook outlines how PI extends the capabilities of an organization’s BI implementation.

/Learn/Case-Studies/2017/Integrated-healthcare-and-insurance-provider

Leading Health System Gains Agility with Analytics

Kofax Insight to delivers intelligent data to the nurses who tend to patients, supervisors who watch over the nursing staff and executives responsible for overall quality of care.

/Learn/Case-Studies/2017/Leading-global-insurer

Global Insurer Drives Convenient, Compliant Claims Processing with Ground-Breaking Mobile App

This global insurer used Kofax solutions to develop a mobile app that allows corporate plan members to submit their insurance claims, find the nearest clinic and compare treatment costs—anywhere, anytime. The new solution cuts claims processing time by 50% on average, and will give the company a valuable competitive advantage in a crowded insurance market.

/Learn/Case-Studies/2016/Integrated-utility-company

Process Automation and Insight Allows Utility Company to Process 70% More Invoices without Adding Staff

By introducing integrated, automated document capture and processing, the company can process more than five million documents annually while keeping staffing levels almost flat.

/Learn/Case-Studies/2016/Delta-Dental-of-Colorado

Delta Dental of Colorado Lifts Customer Service to New Heights

Delta Dental of Colorado has gone digital, moving from paper-driven processes to electronic content and workflows, using Kofax solutions to manage and track documents throughout their entire lifecycle. Today, the company has shortened turnaround times for key processes from weeks to days, and can deliver a more responsive service to providers and customers—all while facilitating regulatory compliance.

/Learn/Case-Studies/2015/Swale-Borough-Council-Automates-Front-and-Back-Office-Systems

Swale Borough Council Delivers Better Service to Citizens at Lower Cost

By modernizing its service delivery, the Swale Borough Council has transformed how back-office functions cooperate to achieve service targets. Through Kofax TotalAgility® the Council has now streamlined more than 60 business processes. Service improvements by the Council have increased customer satisfaction levels from 78% to 98%.

/Learn/Case-Studies/2016/Processing-Time-for-Massive-Complex-Indonesian-Censuses-Cut-By-90

Indonesian Central Bureau Of Statistics (BPS) Cuts Processing Times by 90%

Gathering and analyzing census data in a nation of thousands of islands is a task that is made manageable Kofax technology. Using a suite of Kofax products, BPS-Statistics Indonesia reduced processing time for the 2013 census by 90%.

/Learn/Case-Studies/2017/Ventura-County-Behavioral-Health-Department

Ventura County Behavioral Health Department Uses Kofax Insight to Provide a More Individualized Approach to Patient Care

The Ventura County Behavioral Health Department uses Kofax Insight to turn mountains of medical and operational data into actionable information—giving management teams a newfound understanding of clients,treatments and care outcomes to help them shape more accessible and impactful healthcare services.


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