/blog/forecast-2018-digital-dominance-rpa-business-transformation

Forecast for 2018: Digital Dominance from RPA to Business Transformation

If 2017 was the year of digital disruption, then 2018 is poised to be the year of digital dominance. Many of the technological “nice-to-haves” are becoming “must-haves,” as customers now have a clearer vision of the experience they expect – and are empowered to demand it.